Business owners rarely appreciate the importance of their IT provider until disaster hits. This could have implications ranging from financial burden, lost data or even staff problems: all with massive disruption to business.
Lisa Soldit, Dealer Principal Ray White Mandurah was not confident that her IT company provided adequate service. She became concerned about the safety of her company’s information should they experience any issues. An audit from GroupSupport highlighted a number of serious omissions that are common within the business community;
- Security breaches
- Backups either poor quality, un-monitored or non-existent
- Lack of System / Routine maintenance
Lisa was unfortunate to experience a power spike which resulted in a server motherboard meltdown. To return the status quo to the business, GroupSupport acted swiftly by;
- Installing a temporary server
- Email recovery
- Database recovery
- Re-installing all files
- All while the new server was on its way
The benefits to Lisa were that this disruption did not interrupt her business and did not impact negatively on her bottom line. Get peace of mind today that your business is IT savvy, ensure your systems are in place to insure maximum protection. Call Peter on 08 9277 1768 to receive a complimentary 1hr audit today. www.groupsupport.com.au.